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mississauga-RFP-2026-0036-855e029b Open
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City of Mississauga Canada

RFP-2026-0036 - 311 After-Hours Services

Open Published 11 Nov 2026
Closes 10 Dec 2026 27 days left
Location Ontario, Canada

Description

BIDDING OPPORTUNITY
The City of Mississauga uses a hybrid service-delivery model for 311 contact centre and after-hours tier 1 and tier 2 support, as well as operational hours tier 2 support. The 311 Citizen Contact Centre provides City-operated service during established hours, while a third-party vendor provides coverage outside those hours and supports designated after-hours and dispatch…

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Details

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Reference
mississauga-RFP-2026-0036-855e029b
Tender type
RFP

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